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Frequently Asked Questions

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Eco 3 Eco 5 FC-30/50

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The unit could be emitting an odor for a variety of reasons.

The carbon filters are required to ensure a near-odorless cycle. They last approximately 500 cycle hours, or 3-4 months with regular use.

Even if the ‘replace filter’ light has not gone on yet, you may need to switch out your filter carbon. Similarly, you can continue cycling even if the filter light has gone on and no odours are apparent.

Filter life is determined by the moisture quantity in the food waste, and the natural odorosness of each cycle. If you are cycling rotten, smelly or potent food wastes (such as rotten meat, or old cheese) your filters may not last as long as if you were cycling simple veggie scraps and coffee grounds.

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Once the unit beeps and/or shuts off following a cycle, the Bucket is safe to handle - though may still be quite warm. Please exercise caution when handling the bucket directly after a cycle.

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The drying phase is focused on removing moisture from your food waste.

The grinding phase continues the drying process, removing any remaining moisture, while the bucket grinding blades agitate and pulverize the food waste.

The cooling phase is a safety measure to return the processed food waste to near-room temperature, making it safe to handle. Power usage is minimal during the cooling phase.

*PLEASE DO NOT SKIP THE COOLING CYCLE. It is for your safety and for the safe handling of your FoodCycler® and grinding Bucket.

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You can add additional food waste to the FoodCycler® Eco 5TM once the cycle has already begun, preferably early in the drying or grinding phases. Adding food waste midway through the cycle may result in unprocessed food waste at the end of the cycle, as this extends the dehydration and grinding process. If this occurs, we recommend starting a second cycle until the food waste has been completely broken down.

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We advise that you keep the lid closed til the cycle is complete to prevent the cycle from being prematurely or improperly finished, or from lasting longer than usual. The only exception is if you add more food waste to the unit while it is recycling, but we strongly recommend that you take care when opening the lid mid-cycle as the food waste and bucket get very hot during the process so it is strongly recommended to keep the lid shut.

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The NEW FoodCycler® Eco 5TM has a 5L Bucket capacity.

The FC-30 and FC-50 units have a 2.5 liter Bucket capacity. We recommend keeping the contents below the indicator line level to avoid jams.

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The FoodCycler® Eco 5TM

Bucket capacity: 5L

Unit volume: 28.9L

Dimensions: (H) 13.8” X (W) 13.8” X (D) 10.3”

Progress indicators: real-time progress tracking LEDs

Processing time: 4-9 hours (overnight)

Power consumption: <0.35kWh/L (<1.5kWh/cycle)

Filtration: 1 reusable filter (Carbon pellets)

Vent location: top

Transmission torque: 24 ft. lbs max

The FoodCycler® FC-30 or FC-50

Dimensions: (W)12.6 " x (H) 14.2 " x (L) 13 "

Weight: (In box) 24 lbs, (out of box) 19 lbs

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FoodCycler® products use a refillable filter system, which means that you can keep using your filters indefinitely and simply replace the carbon itself when they are ready to be changed. The filter carbon is a harmless organic material, and can be safely disposed of in your regular trash. Buckets can be recycled through your local metal scrap collection service.

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  • Most fruit and vegetable scraps
  • Meat, shellfish, and poultry scraps
  • Cheese
  • Beans, seeds, and legumes
  • Chicken and fish bones/shells
  • Coffee grounds, filters, and tea bags
  • Eggs and eggshells

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Prior to seeking customer support, we recommend that customers try a few troubleshooting steps on their own:

FoodCycler® FC-30:

Manual Reset (manually shutting down the unit to reset to its original program settings)

  1. Ensure that the unit is plugged in.
  2. Press and hold the Start/Power button for three seconds, or until you hear a beep. The unit should shut off if it was “on”.
  3. Unplug the unit and wait one minute.
  4. Plug the unit back in and wait ten seconds.
  5. Press Start/Power once, as you normally would to start a cycle.
  6. You’re done! If the unit is still malfunctioning in some way, please contact FoodCycler™’s Customer Support Team.

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