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What do I do if my FoodCycler® is malfunctioning?

Prior to seeking customer support, we recommend that customers try a few troubleshooting steps on their own:

FoodCycler® FC-30:

Manual Reset (manually shutting down the unit to reset to its original program settings)

  1. Ensure that the unit is plugged in.
  2. Press and hold the Start/Power button for three seconds, or until you hear a beep. The unit should shut off if it was “on”.
  3. Unplug the unit and wait one minute.
  4. Plug the unit back in and wait ten seconds.
  5. Press Start/Power once, as you normally would to start a cycle.
  6. You’re done! If the unit is still malfunctioning in some way, please contact FoodCycler™’s Customer Support Team.

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