1) Stuck Bucket : Open the unit. Secure the lid to the locked position and press Start. Let the unit run for 10-20 seconds, or until you can hear the grinding arms start to turn. You can pause the cycle by opening the unit lid, and try removing the Bucket.
If unsuccessful, check the food content. Is it a solid mass? If so, proceed to step 3. If not,
You may need to loosen the by-product inside the Bucket. Unplug your unit, add boiling water to the Bucket, enough to submerge the solid contents. Let the Bucket sit for a period of approximately 10 minutes. Using a long plastic or wooden utensil, attempt to shift the Bucket contents so as to free the blockage from the grinding arm. Run the cycle again for 10-20 seconds, and try again to remove the Bucket.
If unsuccessful, check the food content. Is it a solid mass? If so, proceed to step 3. If not,
You may need to loosen the by-product inside the Bucket. Unplug your unit, add boiling water to the Bucket, enough to submerge the solid contents. Let the Bucket sit for a period of approximately 10 minutes. Using a long plastic or wooden utensil, attempt to shift the Bucket contents so as to free the blockage from the grinding arm. Run the cycle again for 10-20 seconds, and try again to remove the Bucket.